05/09/2012 - 12:15

By Lou Adler

When I ask recruiters, hiring managers, and HR/recruiting leaders what’s their biggest hiring challenge they always say they don’t have enough top people to choose from. However, when you look below the hood at what’s really going on inside the company it’s clear they don’t have a sourcing problem, they have (pick one or more of the following based on what’s going on at your company):

  1. the wrong strategy
  2. an advertising problem
  3. a hiring manager problem
  4. a recruiter problem
  5. a lack of resources problem
  6. a compensation problem
  7. a bad job
  8. an assessment problem
  9. none of the above
  10. all of the above

Nine out of 10 times a sourcing problem is a symptom of a much deeper problem.

Just about everyone complains they don’t have enough good candidates, yet these same people complain they’re seeing too many unqualified candidates. When I then suggest they have boring advertising that no one reads, they counter with the point that they need to post these so they can filter out the unqualified. I counter the counter with the point that since these same ads preclude a good person who is perfectly qualified from applying since they’re boring and negative, they say something like, “We have to post them this way, since we need to be in compliance.” I then throw my hands up and mentally leave the room, saying under my breadth, “That proves my point.” Here’s the whispered point so everyone can hear it: IF YOU WANT TO ATTRACT GREAT PEOPLE YOU NEED GREAT ADVERTISING.

Read more on AdlerConcepts.com.

05/09/2012 - 07:56

by Kevin Wheeler

According to the U.S. Labor Department, 2.1 million people resigned their jobs in February, the most in any month since the start of the Great Recession.

This is startling given that the economy is not strong and that millions are out of work. The natural inclination would seem to me to be to hunker down and hang on to the job you have, no matter how bad it is. That is what happened in previous recessions. Yet these were disgruntled, unsatisfied, and unfulfilled people who voluntarily, many without other positions or jobs lined up, chose to leave.

In discussions with some of them, I heard talk about feeling they having been used to bolster executive salaries and inflate shareholder expectations unrealistically. Many felt unappreciated and disrespected — a word I hear a lot now and never used to hear at all.

And with eroding benefits and the potential of better access to health care, the hold that corporations used to have is loosening.

I think we are seeing the early signs that the attitudes and expectations of the emerging and experienced workforce are changing faster than many thought likely and that traditional firms may find it harder and harder to employ the best people.

I among others have been predicting that the age of the entrepreneur is dawning — a time when more and more people are confident and optimistic about working for themselves, offering their services for a fee to someone who needs their skills. Many of the ones I speak with are convinced that this is a better way to feel fulfilled and be prosperous than the daily grind of going to work for an employer.

The success of crowdsourcing sites like Amazon’s Mechanical Turk and other sites where anyone can offer their services for bid such as elancer or freelancer say a lot about what is happening. It has become relatively easy to offer products for sale on sites such as eBay or Craig’s List or to find a match between your skills and the needs of someone else.

But many corporations and recruiters are in denial. They will not agree that a significant number of people feel this way but at the same time they will not deny that it is hard to find, attract, close, and retain the skilled talent they need. And as Baby Boomers start to retire and move out of the active job market the gap will grow.

It does not take a crystal ball to see the signs of change.

Read more on ERE.net.

05/04/2012 - 12:36

04/30/2012 // Los Angeles, CA, USA // Keller Grover LLP // California Employment Lawyer Eric Grover // (press release)

Los Angeles, CA (California Employment Lawyer News) — In our litigious society, you can never be too careful. And even a careless mistake can become a valid reason for an employee to file a lawsuit against you. For employers, simply trying to be nice and go the extra mile to help an employee could land you in court for inadvertently violating employment laws, reports California employment attorney Eric Grover of Keller Grover LLP.

In a new report the California Chamber of Commerce details that “employers may unintentionally violate employment laws simply by trying to provide some flexibility for an employee, save money for the company or just be nice.”

According to the California Chamber of Commerce, the following are the top 10 mistakes that can often result in a lawsuit:

1. Classifying all staff as exempt: According to state and federal laws, only certain positions can be exempt from overtime laws, including meal and rest breaks. While it may seem easier to just put your whole staff on salary, labor laws will not permit it for every type of position.

An employee can only be considered exempt in positions that include high-level executives, administrative, professional employees, and certain artists and outside sales staff. An exempt employee is paid a specific amount of money, no matter how many hours they work in a week.

Failing to accurately classify your employees can result in lawsuits for failing to provide meal and rest breaks, as well as overtime wages.

2. Allowing staff to work through meals so they can leave early: Even if an employee is willing to forego breaks in order to leave early, it is illegal and could land you in court. Non-exempt employees are required to take at least a 30-minute meal break and a 10-minute rest break for every four hours that they work. If both meal and rest break violations take place in the same day, then the employee is entitled to two additional hours of pay.

3. Classifying all personnel as “independent contractors” because it’s easier: While it may be easier to classify your employees as independent contractors, issues can be raised when workers’ compensation, unemployment insurance and state liability insurance or paid family leave benefits come into the picture. In addition, problems can also arise when the Franchise Tax Board or the Internal Revenue Service are looking for owed taxes, since the “independent contractor” hasn’t been paying and/or owes. The employer can actually end up owing this money to the tax collector.

4. Failing to provide adequate training for supervisory staff on handling sexual harassment and discrimination: Sexual harassment and discrimination does happen in the workplace. Avoid lawsuits by properly training your personnel on how to identify and handle these situations.

Read more on JusticeNewsFlash.com.

05/03/2012 - 17:27

An interview the HT Staffing's 2011 President's award winners Claire Reynolds, Ashley Martinez and Chrystal Long. Find out more about HT Staffing and our superstar recruiters at http://www.htstaffing.com.

<iframe width="420" height="315" src="http://www.youtube.com/embed/-UqzHID6Cyo" frameborder="0" allowfullscreen></iframe>

05/02/2012 - 11:56

By Lou Adler

Using a high-tech, high-touch approach I believe it is now possible for a talented recruiter to build a slate of 3-4 top-notch passive candidates in as little as 72 hours from taking the assignment. As you’ll see, to pull it off, it requires the active engagement of hiring managers combined with reasonable sourcing skills, in combination with great recruiting, counseling, and closing skills.

There are about 20 things involved in the process of meeting the 72-hour target. Following are the most important:

  1. Don’t use job descriptions. During the intake meeting with the hiring manager, define success as a series of 5-6 critical performance objectives. Then ask managers if they’d meet someone who had achieved comparable objectives, but doesn’t meet all of the experience requirements listed on the job description. This is a critical step, and you’ll never make the 72-hour goal if you use job descriptions. The trade-off: you won’t compromise on performance or potential, just on absolute skills and experience. (Here’s a more detailed article on how to prepare these performance-based job descriptions.)
  2. Find the “ideal candidate.” During the intake meeting find someone on LinkedIn who is a high achiever or identify a fast-tracker inside your company. Fast-trackers always have less experience than their peers, so this is important. Then ask the manager if he/she would be open to meeting someone like this who is clearly a high performer, but with less experience than listed on the job description.
  3. Use LinkedIn Recruiter to clone the “ideal candidate.” LinkedIn offers two easy ways to develop a prospect list of 20 or so people in less than 30 minutes. One is the “similar profiles” button to the right of the person’s name, and the other is on the right-hand side, titled “Viewers of this profile also viewed …” In less than one hour after the intake meeting you should be able to identify 15-20 possible prospects.
  4. Prepare creative and career-oriented job branded messages. Messages including voicemails, emails, and postings. The key to all of these is to lead with the employee value proposition and highlight the 2-3 big performance objectives. Tie these to the company strategy and vision. This is job branding and will attract a stronger group of candidates. Even passive candidates will check out the posting after initial contact, so this is important. Here’s an example of a this type of career-oriented posting.

Read more on AdlerConcepts.com.

05/02/2012 - 08:34
Welcome to Legal Briefs for HR, an update on employment issues sent to over 5000 HR professionals, in-house counsel and business owners all over the U.S. to help them stay in the know about employment issues.  Anyone is welcome to join the email group . . . just let me know you’d like to be added to the list and you’re in!  Back issues are posted at www.munckwilson.com under Media Center/Legal Briefs and you can also join the group by clicking on “Subscribe.”  
 
If you enjoy live presentations, mark your calendar for May 17-18 and the UT School of Law 19th Annual Labor and Employment Law Conference  to be held at the AT&T Center in Austin, TX.  Yours truly will present an updated “Handbook Helper:  Recipe for a Better Book” and serve as presiding officer for the HR Track.   Go to http://utcle.org/conference_overview.php?conferenceid=1017for agenda and registration info.  Hope to see you  there!
 
School’s almost out, but your education never ends:
 
1.             The Post is Toast (For Now) – In the continuing saga of the NLRB’s attempt to mandate a poster listing employee’s rights under the NLRA, it is “off again” for now.  The deadline to display the workplace poster was to be April 30, but a SC district court invalidated the Board’s rule and enjoined them from enforcing the poster mandate in their state, on April 13.  NLRB typically enforces its rules in any jurisdiction  that has not ruled against it, so the D.C. Circuit wisely noted that this would cause a problem for employers (especially those in multiple states) and on April 17 temporarily enjoined the NLRB from enforcing the poster mandate anywhere.  Other factors favoring the delay are pending appeals filed by employers’ organizations and an earlier D.C. district court ruling that the poster mandate was OK, but the Board lacked the authority to automatically treat a failure to post as an unfair labor practice or to toll the limitations period for filing an ULP. Oral argument in the National Association of Manufacturers case is set for September, so it’s likely that the posting deadline will be later than that, if it survives the Court’s scrutiny.  Stay tuned!
 
2.             Arrested Development –On April 25, EEOC issued an enforcement guidance named “Consideration of Arrest and Conviction Records in Employment Decisions Under Title VII of the Civil Rights Act of 1964.”  Proponents for the guidance claim it is merely a consolidation of existing guidance that is meant to incorporate “technological changes” in hiring methods and contains “nothing new.”  Employer representatives are more critical, pointing out that the guidance was released without any opportunity for public comment, contains a new requirement to conduct an individualized assessment before refusing to hire/firing based on an arrest/criminal record and recommends that employers “ban the box” which means removing any query relating to arrests and/or convictions from employment application forms. The 32-page guidance took effect immediately and can be found on the EEOC’s website at www.eeoc.gov.
 
3.             EEOC Expands Reach of Title VII– In a claim of discrimination involving a trans-gendered federal worker, the EEOC declared that such claims are cognizable under Title VII by explaining that sex discrimination can happen in cases involving one’s biological gender, as well in those involving gender stereotypes.  The EEOC cited to the U.S. Supreme Court’s decision in Price Waterhouse v. Hopkins, where a female partner candidate claimed she was denied partnership because her male colleagues felt she did not act like a woman and the Court agreed that “sex stereotyping” was a cognizable claim under Title VII.  The EEOC analogized a person going through the trans-gender process to a person who is converting from one religion to another, noting the latter would be protected from adverse employment action arising from that conversion.  Although this case involved a public sector employee, it should tip off all covered employers of the direction the EEOC is heading on this issue.  On a related note, the White House announced on April 11 that it will not issue an executive order to prohibit federal contractors/subcontractors from engaging in employment discrimination based on gender identity, saying it prefers that Congress enact a wider ban via the Employment Non-Discrimination Act,
 
4.             Face-Off Over Facebook– Maryland is the first state to enact legislation which prohibits employers from requesting or requiring an applicant or employee to disclose any user name, password or other means for accessing a personal account or service through an electronic communications device.  The law provides that employers may not discharge, discipline or otherwise penalize (or threaten to do these things) to an employee who refuses to give up his or her private info, and there is a corresponding prohibition against refusing to hire applicants for the same reason.  The law does have some protection for employers, in that it prohibits employees from downloading the employer’s proprietary info to a personal website or web-based account and allows for investigation into employee web-based misconduct which violates the law (e.g., securities law, financial law) or the employer’s ban on downloading and sharing its proprietary info.  The law will take effect October 1, 2012 and a number of other states (e.g., CA, IL, MA, MI, MN, NJ, NY, WA) are contemplating similar measures.  A proposed ban via federal law was discussed in LB4HR #3-2012, item 3 (which is posted on the firm website at www.munckwilson.com under Media Center).  The genesis of the MD bill was a complaint filed by the ACLU because the MD Dep’t of Public Safety and Correctional Services asked job applicants for their Facebook user name and password and seven applicants were rejected based on what was seen.  The ACLU argued that the Dept’s request violated the federal Stored Communications Act. Lesson?  Info that a person puts in a public space is fair game, so long as used in compliance with employment laws such as Title VII and the ADEA, but when employers demand or coerce disclosure of password to access private communications, there may be trouble ahead.  If unsure of your current methods, talk to your counsel.
 
5.             I Hope You Never Need This– OSHA issued new guidance on April 17 for its inspectors in dealing with the deceased’s family members following a workplace fatality, to “ensure[] that OSHA representatives speak to the victim’s family early in the inspection process, establish a point of contact, and maintain a working relationship with the family.”  The 25-page guidance can be found at www.osha.gov/OshDoc/Directive_pdf/CPL_02-00-153.pdf.
 
6.             A Different Kind of Medical Malpractice- Employers in the 6th Circuit (KY, MI, OH and TN) will want to make sure that relations with all persons and entities involved in a workers’ comp claim are conducted fairly and at arm’s length, or risk a claim under the Racketeer Influenced and Corrupt Organizations (RICO) Act on top of the workers’ comp appeal for wrongful denial of benefits.  The back story involves transportation workers who alleged that their employer and its TPA were in cahoots with a physician who issued questionable if not fraudulent medical reports on the workers, toward denial of their WC claims.  The trial court dismissed their claim but the 6th Circuit reversed and remanded for further proceedings in the trial court, observing that Michigan’s nondiscretionary WC scheme creates a property interest in the expectation of statutory benefits after notice to the employer of a workplace injury.  Going further, the 6th Circuit said that even if the state law creates no such property interest, each worker’s claim for WC benefits is an independent property interest and the devaluation of that interest creates the kind of injury RICO was meant to address.  To win, each worker must prove he or she would’ve won the WC claim or obtained a better outcome, if it were not for the alleged fraud and conspiracy.  Brown v. Cassens Transport Co. (6th Cir. April 2012).
 
7.             Help For Hospitals– Hospitals who do not want to be classified as federal contractors/subcontractors (and all the work that entails) received good news in two pieces.  The first shoe to drop came in the form of the Dec. 2011 NDAA amendment which stated that a “TRICARE managed care support contract that includes the requirement to establish, manage, or maintain a network of providers may not be considered to be a contract for the performance of health care services or supplies” for the purpose of determining “whether network providers are subcontractors for purposes of the [FAR] or any other law.”  The other shoe dropped last month, when the DOL OFCCP rescinded a December 2010 enforcement directive on the same issue which is at odds with the NDAA. More recently, an attorney in the DOL’s Office of the Solicitor said the office would put on hold scheduled compliance reviews where the only nexus for jurisdiction is the employer’s participation in TRICARE.
 
8.             A Testy Situation– Pre-employment tests are often viewed as an objective and consistent method for evaluating prospective hires, but woe be to the employer who relies on a test that has a disparate impact on women or minorities AND cannot prove that its test is valid.  The latest employer to learn this lesson the hard way was tagged by an OFCCP complaint.  In a press release, the OFCCP said the test screened out 49% of otherwise qualified minority applicants and only 72% of nonminority applicants and that the employer has not shown that it actually and accurately measures job-related skills (for on-call laborers in a cheese producing facility).  A common misstep for employers is to rely on the test vendor’s validity studies, where those general studies are not sufficiently related to the skills needed for the particular jobs being offered by discrete employers.  And the UGESP standards for job-relatedness apply to claims investigated under Title VII by the EEOC as well as E.O. 11246 and the OFCCP.  EEOC has warned employers that they are ultimately responsible for proving validity and relying on a vendor’s representations is not enough.
 
9.             Gimme a Break– CA employers breathed a sigh of relief as the CA Supreme Court clarified
that employers are to offer meal periods, but are not required to police them and ensure that no work is being done.  The duty is to relieve employees of all duty, relinquish control over their activities and permit them a reasonable opportunity to take an uninterrupted 30-minute break without impeding or discouraging them from doing so.  Brinker Restaurant Corp v. Superior Court (Super. Ct. Cal. April 2012).
 
10.           Stated Differently– Here are some hot topics for you multi-state employers:
1.     California– In response to employers’ struggles with the new Wage Theft Protection Act (eff. 1-1-12), the DLSE has posted an updated template and revised the FAQs to help make sense of the new law. The template is posted at www.dir.ca.gov/dlse/Governor_signs_Wage_Theft_Protection_Act_of_2011.html and the revised FAQs are posted at www.dir.ca.gov/dlse/FAQs-NoticeToEmployee.html.
2.     Delaware – The state’s medical marijuana law has gone up in smoke, after the Governor suspended the regulation-writing and licensing process for dispensaries.
3.     Maryland – Eff. Oct. 1, employers may not require an employee who served four or more hours on jury duty, including travel time, to work a shift that begins [a] on or after 5 p.m. on the day or jury service; or [b] before 3 a.m. on the day following jury service.  The employee may return to work if he or she chooses to do so, but be careful that the return to work is not coerced in any way by the employer’s representatives.
4.     New Jersey –An employer incorporated in DE and HQ’d in Maryland is required to pay NJ corporate business tax, based on one telecommuting employee in NJ who worked out of her home.  The employer properly withheld NJ income tax on the worker and remitted to the state, which prompted the demand for additional tax under the NJ Corporation Business Tax Act.  The Tax Court held for NJ and the employer appealed, agreeing that it was “doing business” in NJ based on the sole worker, but arguing that taxing such limited activity violated both the Due Process and Commerce clauses of the U.S. Constitution.  Both arguments failed and the appellate division upheld the Tax Court’s decision.  Telebright Corporation Inc. v. Director, New Jersey Division of Taxation.
5.     Ohio –An employer who has refused to pay workers’ comp premiums since 2006 has been hit with the court’s equivalent of the “death penalty” and ordered to go out of business.  The OH Bureau of Workers’ Compensation (OBWC) has ensured employee coverage of the employer’s injured workers (22 of them, including a death claim) in the interim and the owner pled no contest to the felony of failing to provide WC benefits to its workers.  After the owner failed to satisfy the terms of his sentence (i.e., one year of probation, 80 hours of community service, 90-day suspended jail sentence and lump sum restitution of almost $700,000), a judge ordered the business closed.  The owner has appealed.
6.     Utah –Employers are encouraged, but not required, to provide unpaid break time and appropriate space for breastfeeding mothers/employees to express breast milk at work.
 
11.           For the Birds – If you like being tweeted and want breaking news on employment law changes (and the occasional random cheer for K-State), follow me on Twitter.  I’m at @amross.
 
 
Audrey E. Mross
Labor & Employment Attorney
Munck Wilson Mandala LLP
600 Banner Place
12770 Coit Road
Dallas, TX  75251
 
972.628.3661 (direct)
972.628.3616 (fax)
214.868.3033 (iPhone)
 
Legal Briefs for HR (“LB4HR”) is provided to alert recipients to new developments in the law and with the understanding that it is guidance and not a legal or professional opinion on specific facts or matters.  For answers to your specific questions, please consult with counsel.  If you wish to be added to the group or to modify your current contact information, go to www.munckwilson.com and click on Media Center and then Subscribe, or send your contact info directly to the author.  If you wish to be removed from the group, reply and put “Remove” in the subject line. 
 
05/01/2012 - 09:21

Patrick Moorhead, Forbes Contributor

I recently attended Dell‘s Annual Industry Conference (#DAAC) in beautiful Austin, Texas.  I have staged and attended many  conferences like this before and this was similar to those, but also different in many ways.  I’ll get into later.  One thing that kept repeating through my head was that Dell has all the characteristics to drive some serious enterprise and services revenue.  Hewlett-Packard and IBM better be taking them seriously in these spaces or face the consequences.

Dell’s leadership team was aligned, consistent and confident with their content, responses to Q&A, in 1:1′s , and yes even consistent at cocktails.  I met with most of the business leaders and I even grabbed (literally) time with Michael Dell and Jeff Clarke.  This wasn’t the type of fake and staged consistency we have all encountered before in our business careers. I have sat in their chairs in my 20+ year PC, server, and chip career, and this was real.  What was clear was that Dell is all about business markets and in big business, it’s all about software and services.  Hardware is important, but where hardware is subservient to the solution, it takes a back seat.  Sure, Dell is using hardware as a weapon to get service contracts, which shouldn’t be underestimated.  Hardware is still vital in the mid-market business, too, but again, is a lane to future services. Oh, I also heard one “fun-fact” on services that meant a lot to me.  Dell announced as enterprises moved to Dell from Perot services, they re-upped 100% of the contracts.  That says a lot.

I had many very deep conversations, but one of the more intriguing conversations I had was with the lead experience designers.

Read more on Forbes.com.

05/01/2012 - 07:56
by Fraser Hill

The recruitment marketplace has experienced a number of seismic shifts over the course of the last 15 years or so. Fifteen years ago, email was barely being used; Twitter, Facebook, LinkedIn, and even Google didn’t exist (Mark Zuckerberg was 12 years old!), and advertising for roles was done in print, not online; CVs were still largely being faxed or posted, and the only way to get good candidates in the market was to advertise, use an agency, or through internal referrals.

Now with the Internet, social media, and applicant tracking systems, organizations are no longer entirely reliant on recruitment firms to provide candidates and market intelligence. Of course there has been a shift toward corporate internal recruiters and RPO models in the past 10 years, but internal headhunters (which I differentiate from internal “recruiters”),  and real market-mapping and cold-call headhunting is still very rare. Why? Well, mapping out competitors and building market intelligence takes time and time are of course expensive. Whereas an internal recruiter may work on upward of 100 vacancies per year (the numbers hugely fluctuate from company to company influenced by seniority of role, etc.), an internal headhunter doing the full lifecycle process may work on as few as 15 to 20 searches per year.

There’s also the issue of the skillset required to do both roles. It’s very different asking a recruiter to sift through 100 resumes received in an inbox from a job posting than it is to ask a headhunter to start with a blank sheet of paper and map out the firm’s top six competitors and cold-headhunt call everyone at those firms who may have a relevant skillset. In my time spent heading up an executive search function at J.P Morgan, I never once posted a job advertisement. My role was purely to headhunt top talent in the market.

An internal headhunter is of course a role that should be used only for particular vacancies. It may be the most senior roles, or for niche roles, where typical channels to market aren’t satisfying the requirement.

Read more on ERE.net.

04/30/2012 - 09:00

Written by

April 19, 2012

The third industrial revolution

The digitisation of manufacturing will transform the way goods are made—and change the politics of jobs too

 

THE first industrial revolution began in Britain in the late 18th century, with the mechanisation of the textile industry. Tasks previously done laboriously by hand in hundreds of weavers’ cottages were brought together in a single cotton mill, and the factory was born. The second industrial revolution came in the early 20th century, when Henry Ford mastered the moving assembly line and ushered in the age of mass production. The first two industrial revolutions made people richer and more urban. Now a third revolution is under way. Manufacturing is going digital. As this week’s special report argues, this could change not just business, but much else besides.

A number of remarkable technologies are converging: clever software, novel materials, more dexterous robots, new processes (notably three-dimensional printing) and a whole range of web-based services. The factory of the past was based on cranking out zillions of identical products: Ford famously said that car-buyers could have any colour they liked, as long as it was black. But the cost of producing much smaller batches of a wider variety, with each product tailored precisely to each customer’s whims, is falling. The factory of the future will focus on mass customisation—and may look more like those weavers’ cottages than Ford’s assembly line.

Towards a third dimension

The old way of making things involved taking lots of parts and screwing or welding them together. Now a product can be designed on a computer and “printed” on a 3D printer, which creates a solid object by building up successive layers of material. The digital design can be tweaked with a few mouseclicks. The 3D printer can run unattended, and can make many things which are too complex for a traditional factory to handle. In time, these amazing machines may be able to make almost anything, anywhere—from your garage to an African village.

Read more on TheEconomist.com.

04/26/2012 - 12:00

by

Time clocks, time cards and time sheets are basic necessities for payroll purposes, workplace recordkeeping, Family and Medical Leave Act (FMLA) tracking, etc. But legal disputes under the Fair Labor Standards Act (FLSA) can arise over whether managers are allowed to alter time sheets; whether exempts may have their employment status altered by having to fill out time cards; and methods to prevent employees from falsifying their time records.

FAQs about time sheets

1. Is it illegal for managers to change employees’ time sheets, exempt or nonexempt, if they neglect to indicate a day off, etc.?

Time sheets are the property of the company, and it is a company obligation to make sure they are correct. Otherwise they could run afoul of payroll and benefits laws, such as the Fair Labor Standards Act (FLSA) and Employee Retirement Income Security Act.

For example, if a manager alters a time sheet without the knowledge of the employee and without a sound business reason, and it alters the employee’s deserved pay, then the FLSA may apply. However, if an employee accidentally leaves off a vacation day, it would seem fair and appropriate that a manager rectify the oversight.

Read more Business Management Daily.